Privacy Policy

PRIVACY POLICY

Effective Date: April 15, 2026

Springfield Landscape Group LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, submit a form, request our services, or communicate with us by phone, email, or text message.

Website:
https://springfieldlandscapegroup.com/

1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
– Name
– Email address
– Phone number
– Property address
– Service request details
– Appointment and scheduling information
– Any other information you submit through our website forms, phone calls, emails, or text messages

We may also collect limited technical information automatically when you use our website, such as:
– IP address
– Browser type
– Device information
– Pages visited
– General website usage data

2. How We Use Your Information
We use personal information to:
– Respond to service inquiries
– Provide customer support
– Schedule, confirm, and manage appointments
– Send service-related communications
– Send appointment reminders and scheduling updates
– Provide estimates and follow-up communications
– Improve our website and customer experience
– Send marketing text messages only where separate express consent has been provided

For SMS communications, we use your phone number and consent information to send appointment confirmations, appointment reminders, scheduling updates, estimate follow-ups, service notifications, customer support messages, and responses to service inquiries. Marketing text messages are only sent where you have separately provided express consent.

Message frequency varies.

3. SMS and Mobile Information
By opting in to receive text messages from us, you consent to receive SMS communications related to our services. These may include appointment confirmations, appointment reminders, scheduling updates, estimate follow-ups, service notifications, customer support messages, and responses to service inquiries. Marketing text messages are only sent where you have separately provided express consent.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

4. Non-Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, scheduling support, hosting, website maintenance, and communications delivery, is permitted only as necessary to operate our business. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Consent and Opt-In Records
We maintain records of SMS consent collected through approved methods. Where website-based consent is used, consent is collected through non-pre-selected, optional checkboxes.

Consent to receive SMS messages is not a condition of purchase.

6. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, alteration, or disclosure. These safeguards may include secure systems, restricted access where appropriate, and SSL encryption for form submissions made through our website.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Disclosure of Information
We do not disclose your personal information except as necessary to operate our business, provide services, comply with legal obligations, enforce our policies, or protect our rights.

We may share information with service providers performing operational functions on our behalf, such as customer service, scheduling support, hosting, website maintenance, and communications delivery, but only to the extent reasonably necessary to support our business operations.

8. Cookies and Website Usage Data
Our website may use cookies or similar technologies to improve website functionality, analyze traffic, and enhance user experience. You may adjust your browser settings to refuse cookies, though some website features may not function properly.

9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

10. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

11. Your Choices and Rights
You may contact us at any time to:
– Request access to the personal information you have provided
– Request correction of inaccurate information
– Request deletion of your personal information where applicable
– Request that we stop sending non-essential communications
– Opt out of SMS communications by replying STOP

For assistance regarding SMS communications, reply HELP or contact us using the information listed below.

12. Age Requirement
By opting into our SMS services, you represent that you are at least 18 years of age.

13. Children’s Privacy
This website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.

15. Contact Information
If you have any questions about this Privacy Policy, please contact us at:

Springfield Landscape Group LLC
Address: 802 Springharbor Ct, Woodstock, GA 30188, United States
Phone: +1 (404) 988-9071
Email: info@springfieldlandscapegroup.com
Website: https://springfieldlandscapegroup.com/